Shipping Process

Our standard shipping method is UPS Ground. Generally, orders take 7 to 10 business days for delivery. For an extra fee, you may also select UPS 3 Day Select, 2nd Day Air, or Next Day delivery. You may select the shipping option you prefer at checkout. PLEASE NOTE: UPS delivers on business days only. For Hawaii, Alaska, and Puerto Rico, delivery options are 2nd Day Air and Next Day only. Please also note that personalized items require extra processing time, which varies and is stated for individual products. For example, cameras require up to 4 days for personalization before shipping. On the other hand, napkins, candy, and matchbooks require a full 10-12 business days for personalization before shipping.

How is chocolate shipped?

All chocolate favors ship in insulated packages year-round; ice packs are added during summer months. Between May 1 and September 30, all chocolate favors must ship UPS 2-Day Air or Overnight once the order has been processed (processing takes 5-10 business days). Please select express shipping at checkout. If you are ordering other items, we encourage you to place them on a separate order to reduce your shipping fees.

PLEASE NOTE: We strongly urge you to select express shipping for chocolate favors at any time of year to ensure delivery within one business week. Chocolate favors that sit in delivery trucks for several days or over a weekend may melt - don't take the risk! We expressly disclaim any and all responsibility for melted chocolate if express shipping methods are not selected.