Damage Claim

Any claim of damage caused by UPS (crushed boxes) must be made with UPS (United Parcel Service) customer must call Customer Service 1-888-381-8866 to initiate claim for damage, we will be happy to work with the customer in filing the damage claim, however a claim must be initiated first by the customer. Any and all damage claim must be made with 48 hours of receipt of package.

We will not be responsible for any replacements if the damage is not reported to us in a timely manner. Afterwards, all shipment will be considered to be in good condition. In the event you have difficulty reaching us by phone you can also email us at info@onlinefulfillmentcenter.net