Any orders that are not yet processed can be cancelled.
If you must cancel your order please contact us by telephone within 24 hours at (1-888-381-8866, Monday to Friday from 5 am to 8 pm PST). We cannot guarantee that order cancellations made via email will be caught and cancelled. Telephoning us will insure the cancellation of your order and prevent unwanted charges and shipments.
Any engraved items cannot be refunded once it has been engraved or shipped.
